Policies

Refund Policy

Review the situations where refunds may or may not be approved before you place an order.

Refund eligibility

  • Refund requests must be made quickly after purchase and before extensive use or delivery completion
  • Requests are reviewed case by case based on the product type and the issue reported
  • Orders delivered exactly as described may not qualify for a refund

Non-refundable situations

  • A customer changes their mind after successful delivery or setup
  • The customer does not read the product details, terms, or access requirements before purchase
  • Service interruption is caused by third-party platform changes outside DigiAid control

Need direct help?

Contact DigiAid on WhatsApp, Messenger, phone, or email if you need help before or after purchase.

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    Refund Policy - Digital Tools by DigiAid