Policies

Return Policy

Digital products do not work like physical goods, so returns are handled differently.

How returns work for digital goods

Because these are digital products and access-based services, items usually cannot be returned after delivery in the same way physical products can.

If access cannot be provided as promised, our team will first attempt a replacement, correction, or support-based resolution.

Resolution path

  • Access fix or troubleshooting
  • Replacement access where possible
  • Refund review if the issue cannot be resolved fairly

Need direct help?

Contact DigiAid on WhatsApp, Messenger, phone, or email if you need help before or after purchase.

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